Sr. Key Account Manager
Indonesia
Full Time
Growth & Innovation
Senior Manager/Supervisor
Key Responsibilities
1. Brand Performance Management
- Own end-to-end brand performance: revenue, traffic, awareness, conversion, and campaign results.
- Plan and optimize promotions, cross-selling, and annual/JBP plans.
2. Operational & Campaign Execution
- Manage daily commercial operations: livestreaming, content, promotions, GWP, collaborations, and affiliate programs.
- Handle planning, scheduling, execution, and post-event analysis.
3. Strategic Direction
- Give clear recommendations on content ideas, pricing, promotions, and growth levers.
- Identify new opportunities based on platform trends (esp. Shopee tools & TikTok Live).
4. Relationship Management
- Act as main contact for brands and platform teams.
- Build strong relationships with vendors, agencies, affiliates, and influencers.
5. Internal & External Coordination
- Work with Livestreaming/D2C, Commercial, and Marketing teams to ensure aligned plans and smooth execution.
- Coordinate with platform counterparts to secure promotions and special opportunities.
6. Marketing & Sales Strategy
- Develop clear marketing briefs and growth proposals.
- Communicate requirements to designers, marketers, and other teams.
7. P&L Ownership
- Manage full P&L for assigned brands: revenue, margins, marketing spend, and OPEX efficiency.
Required Qualifications
- Education: Bachelor’s in business/marketing/related field. MBA preferred.
- Experience:
- 5–8+ years in eCommerce, digital retail, brand management, or marketplace operations
- Proven experience managing official stores or enterprise-level stores on platforms
- Demonstrated track record in P&L ownership, revenue targets, margin management, and marketing budget allocation
- Strong background in trade marketing, campaign planning, and online promotional mechanics (flash sale, vouchers, affiliate funnels, ads).
- Experience handling cross-functional teams: operations, fulfillment, catalog, content, campaign, and finance.
- Proven ability to manage distributors, principals, and brand partners in a structured, corporate way.
- Hands-on knowledge of Webstore / D2C operations (PG, Plugo, Magento, MDR Bank, etc).
- Experience setting pricing strategy, including SRP/RSP, margin simulations, price guardrails, and discount structures.
- Technical Skills
- Strong knowledge of e-commerce platform operations (Shopee, TikTok, Tokopedia, Lazada)
- Solid understanding of e-commerce fundamentals and consumer marketing
- Strong leadership, communication, and stakeholder management
- High ownership, adaptable, and good interpersonal skills
- Fluent in English (mandatory) & Basic Korean it’s Plus
- Strong operational excellence across assortment management, stock planning, fulfillment processes, and platform SLAs, including proactive issue resolution and prevention of stockouts on priority SKUs
Evermos is committed to providing an inclusive environment where equal opportunities are available to all applicants regardless of race, color, religion, gender, national origin, disability, age, genetic information, marital status, pregnancy, or related condition. We will not tolerate discrimination or harassment based on any of these characteristics.
We also emphasize the importance of diversity in all aspects of employment including recruitment, hiring, promotions, training, and organization operations.
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