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Job Summary:

The Head of Business Strategy and Operations will lead strategic planning and analytics initiatives to drive growth and optimize performance across Everpro’s services. This role requires a forward-thinking leader who can synthesize data-driven insights, identify key opportunities, and develop strategies to maximize the value we provide to our clients and partners. You will collaborate closely with cross-functional teams, guiding business decisions and steering market positioning in a rapidly evolving e-commerce landscape.

Key Responsibilities:

• Strategic Planning: Develop and implement business strategies that drive growth, profitability, and competitive advantage for Everpro.
• Market and Competitive Analysis: Conduct thorough market research and competitor analysis to identify trends, threats, and opportunities. Use findings to refine business strategy and adapt to shifting market dynamics.
• Data-Driven Insights: Utilize advanced data analytics and business intelligence to uncover actionable insights, shaping key business decisions across product, marketing, and operations teams.
• Performance Optimization: Design and oversee processes to monitor KPIs, track business performance, and recommend improvements to increase operational efficiency.
• Client Strategy & Retention: Develop strategies that deepen client engagement, improve client retention, and enhance the value delivered through Everpro’s services.
• Team Leadership: Lead a team of analysts and strategists, fostering a high-performance culture focused on data accuracy, innovative thinking, and impactful recommendations.
• Cross-Functional Collaboration: Partner with Product, Marketing, Sales, and Operations to align on business priorities and support them in achieving growth objectives.
• Report and Presentation Development: Prepare executive-level reports, presentations, and dashboards to communicate key findings, insights, and recommendations to stakeholders and senior management.

Job Requirements:

• Education: Bachelor’s degree in Business, Marketing, Data Science, Economics, or a related field; Master’s degree (MBA) is a plus.
• Experience: Minimum of 7-10 years in Business Strategy, Analytics, or a similar role, with at least 3 years in a senior position.
• Industry and business: Comprehensive understanding of the whole marketplace and online business model.
• Analytical Skills: Strong expertise in data analytics, data interpretation, and trend analysis.
• Strategic Thinker: Proven ability to develop and execute strategic plans, set KPIs, and translate business goals into actionable insights and strategies.
• Industry Knowledge: In-depth understanding of the SME’s aggregator platform includes e-commerce dynamics, and digital retail trends.
• Leadership Experience: Demonstrated experience leading, mentoring, and building high-performing teams with a focus on collaboration and results.
• Communication Skills: Excellent written and verbal communication skills with the ability to present complex information clearly to senior stakeholders.
• Project Management: Proficient in managing multiple projects simultaneously, with strong organizational and prioritization skills.
• Problem Solving: Skilled in identifying root causes, developing insights-driven solutions, and making decisions that impact both immediate and long-term goals.

Evermos is committed to providing an inclusive environment where equal opportunities are available to all applicants regardless of race, color, religion, gender, national origin, disability, age, genetic information, marital status, pregnancy, or related condition. We will not tolerate discrimination or harassment based on any of these characteristics.

We also emphasize the importance of diversity in all aspects of employment including recruitment, hiring, promotions, training, and organization operations.