• Handle onboarding process for new Digipro leads, ensuring a smooth first transaction experience.
• Analyze historical transaction data (product preference, voucher usage, etc.) to generate insights and provide recommendations for improving future transactions.
• Monitor and manage Digipro Apps resellers, particularly through WhatsApp groups, ensuring engagement and compliance.
• Handle and resolve inquiries and complaints from Digipro Apps resellers, escalating complex cases to relevant stakeholders.
• Maintain and strengthen relationships with existing and loyal resellers, ensuring high retention rates.
• Manage Digipro program & campaign from initiation to execution process, including exposure process across all channels: main banner apps, banner digipro, ELDP, push notif, blast Whatsapp.
• Prepare and provide detailed weekly reports on Digipro Apps transactions to direct supervisors, highlighting key performance metrics.
• Compile and send monthly reports of Sedekah Harian program to all donatur.
• Collaborate closely with other departments such as Tech, Operations, NBI, SBU Evermos to support business objectives.

• Minimum D3/S1 in Business, Finance, Marketing, or a related field.
• Minimum of 2 year of experience in digital product/PPOB.
• Proven expertise in handling digital product/PPOB transaction.
• Proficiency in analytical tools such as Microsoft Excel and Google Sheets
• Strong analytical and problem-solving skills to identify trends and improve processes.
• Graphic design skills are preferred.
• Strong attention to detail and ability to work under tight deadlines.
• Effective communication and interpersonal skills to collaborate with cross-functional teams.

Evermos is committed to providing an inclusive environment where equal opportunities are available to all applicants regardless of race, color, religion, gender, national origin, disability, age, genetic information, marital status, pregnancy, or related condition. We will not tolerate discrimination or harassment based on any of these characteristics.

We also emphasize the importance of diversity in all aspects of employment including recruitment, hiring, promotions, training, and organization operations.